RBI Logo
India's Central Bank
बैंकिंग सेवाएं मुद्रा प्रबंधन मौद्रिक नीति
Back to Home

RBI Kehta Hai

Public Awareness Initiative for Safe Banking Practices

About the Initiative

"RBI Kehta Hai" (RBI Says) is a public awareness campaign by the Reserve Bank of India aimed at educating citizens about safe banking practices,防范 financial fraud, and their rights as bank customers. The initiative uses simple messaging in multiple languages to reach a wide audience across India.

Key Messages

  • Never share OTP: RBI never asks for OTP or passwords over call/SMS
  • Beware of phishing: Do not click on suspicious links claiming to be from banks
  • Verify before investing: Check entity credentials before investing money
  • Report fraud: Immediately report suspicious calls/messages to bank
  • Know your rights: Understand banking ombudsman mechanism for grievance redressal
Important Safety Tips

RBI never calls/SMS asking for personal info, OTP, or bank details. If you receive such calls, report to cybercrime.gov.in or call 1930 immediately.

Available Resources

  • Audio-visual content in multiple Indian languages
  • Infographics on safe banking practices
  • Case studies of common fraud patterns
  • Do's and Don'ts for digital transactions
  • Information on grievance redressal mechanisms
Financial Literacy
Fraud Prevention
Multi-language
Easy Sharing